There are 3 qualities
that distinguish us from competitors
There are 3 qualities
1. We have Developed experience
Established in 2010, Master’s Control Studio (MCS) is comprised of three aspects of service, Computer Technology Support Services; Audio/Visual Multimedia Production Support and Business Process Improvement.
First and foremost, MCS is a company dedicated to delivering quality, innovative service to customers in a very real human relationship driven manner. At MCS Technology Services, we strive to focus our effort on determining what the goals and needs of the customer are and then designing a process that will deliver customized support that brings about the desired result. Often this involves end user training and one on one interaction with the customer.
In the end, it is our goal to have your needs fully met to your expectation in a cost effective way. We trust that you will be satisfied enough to have us work with you on future projects. If ever there is an issue, please bring this to our attention so that the issue can be resolved in a mutually agreeable way. We look forward to serving you in the near future.
2. Relationship Development
“Technology is a useful tool only if it fulfills it’s intended design to serve a human need.”
Often technology experts have difficulty relating to others in a “warm, human manner”. We pride ourselves in developing a personal rapport with all customers before we begin addressing the technology issues at hand. You will notice the difference. You will be amazed at how open and friendly we are in addition to being technology competent.
It is our goal to deliver support in a friendly, open and honest manner. We are committed to assisting you to accomplish your goals using technology as a tool. We desire to meet you and see if we can be of assistance to you. Contact us today to begin a journey toward greater accomplishment with your technology elements.
We desire to meet your needs fully to your expectation in a cost effective way. We trust that you will be satisfied enough to have us work with you on future projects. If ever there is an issue, please bring this to our attention so that the issue can be resolved in a mutually agreeable way. We look forward to serving you in the near future. We are glad to provide customer referral and opinion contacts. This allows you to have the assurance that we keep our commitments and that others have had a positive experience with our service.
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3. We WORK ON Many Types of Devices
We are proud that we can address most equipment and related software. We evaluate the device and it’s software environment and then make recommendations on how to address the issues discovered.
- Having issues with technology you already have? Let us help you identify, resolve and retrain on proper use. We can resolve issues and improve the utilization of technology so that your profitability improves.
- Let us help you make decisions on what technology to deploy to achieve your goals. Having the right tools is the first step toward success.
- Need help with Audio/Visual technology or need Multimedia materials produced ? Need help with Home Theater sound systems or Church audio? Let us assist you with improving your listening experience.
In cases that warranty services are still available, we assist in processing the warranty at no extra cost to you. If the issue resolution is not within our capability, we will make recommendation to other vendors of service and assist you with contacting them.
In some cases, the cost to resolve the issue exceeds the economical feasibility of repair. In such cases, we recommend replacement devices/software and will be glad to assist you with replacement services.
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